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The Character Consultancy

Character Development and Worldbuilding

Enrich your worldbuilding and develop your insight into the characters that populate that world.

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Terms of Service

Updated: 8th January 2026

Please excuse these terms being so long. The service I provide is very unusual, so much of this is written to help clarify what I'm offering and what I'm not.

Definitions


Services Overview

I apply my expertise in psychology to the development of fictional characters, cultures, species, and worldbuilding settings on a commission basis, with a view to helping you gain deeper insight into these aspects of your creative projects. Prior to commissioning me I strongly recommend reading these Terms of Service, and my Five Things To Consider page, in full.

My services require for you to take an active role in the process. I will ask you questions frequently throughout your commission, and sometimes challenge your current ways of thinking. If this is not something you are prepared to accept, then this service isn't for you. I consider my job to be, to help strengthen your work, not simply to write a record of it.


Porn And Fetish Works

I don't automatically turn down pornographic or fetish works. I'm in my 40s, civilly partnered with my partner of 20+ years, and am a naturally curious human being. I've lived enough to not feel uncomfortable about sex and sexuality. However, porn and fetish can be a poor fit for the service I provide. Please read my Five Things To Consider page for more details, and feel free to ask me if you're not sure.

I'm most likely to reject commissions on projects where womens' subjugation is treated as entertainment/fetish material, or where women are infantilized. This is the most common form of abuse that showed up in commissions during my early years of running TCC, hence it gets a special mention here.

As a final note, if you commission me and this subject matter arises after payment, I will terminate your commission and will not offer a refund. I know this sounds harsh, but I say this as an entreaty to you, to genuinely consider the themes your work contains. We unfortunately live in times when treating women as less than human is becoming mainstream, and I do not want to contribute to the normalisation of that perspective.


Patreon Services

My Patreon is set to accept payment at the beginning of each month.

On the 5th day of each month I will send out a reminder via Patreon to everyone on each tier to invite you to claim your reward. Please reply using one of the following, with a link or attachment to the portion of the project you'd like me to work on:


Please use your tier reward on the month that you pay for it, or you will most likely lose the benefit. I usually do not allow stock-piling of previous months' rewards, but may do so at my discretion if we have a good relationship.

Please also note that the 20 minute tier is done strictly in my own time, not at a time of your choosing. Send me the work you want me to critique and I'll do it within the month, and send it back to you when I'm ready. Excessive requests for me to do it with you present on Discord etc., or for a specific delivery time will result in me no longer providing the service.


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Consultation Bookings

Please book via my calendar.

I offer sessions of a maximum of 2 hours long. This is because character and worldbuilding work is intense, and I do my best work if I can take a break after 2 hours. If you would like to book longer than a 2 hour session, feel free to book one after the other. My calendar is set to give me a 15 minute break, which is enough for me.

I will invoice you manually via Paypal as soon as I can once you have made your booking, and require payment prior to the session.

Please give at least 24 hours notice for any cancellations or reschedulings. Any changes to bookings within 24 hours will incur a £10 charge per booking. Exceptions will be made in the case of emergencies, bereavements, etc.

If you have not joined the consultation by 15 minutes into the session or communicated with me that you are running late, I will terminate the session. I do not provide a refund or attend further bookings under this circumstance, and for this reason I strongly suggest that you set yourself a reminder to attend.


Payments

I currently accept payment by Paypal, in £GBP.

If you wish to check the price in another currency, Xe has an easy-to-use currency converter facility.


Refunds

I offer refunds under the following circumstances:


Non-Payment

If you have difficulties making your payment due to an issue with your bank account or Paypal account, then it is your responsibility to resolve the issue. I will not work on your commission while you're trying to work out bank or Paypal issues.


E-cheques

E-cheques are accepted, however we will not provide any service until after it has cleared.


Delivery of Services

Please note, I am currently working towards a Masters equivalent and building a private counselling practice, so every week is different for me. This means I may be busier doing non-TCC work some weeks than others, so the following details are goals rather than a promise. If you would like me to keep your commission to a schedule, let me know in advance.


Works in Progress (WIP)

Lore Bibles: These are delivered in Google Docs format unless requested otherwise. Normally you will have access to the document at Editor level, allowing you to write comments and add other information.

If we work in Google Docs, then once you pay for updates to your Lore Bible commission I may temporarily adjust your access level to Viewer. This is to ensure that no further updates are added by you while I'm integrating your previous updates, as this can create confusion about which are the previous set of updates and which are new. I will restore your access to Editor once I'm done.

No Frills: WIPs are provided throughout, and are integral to the No Frills commission process.

You can find an example of a finished No Frills, complete with all WIPs documented, here.


Turnaround Times

I aim to maintain the following pace:


Presentation

Your finished works will be presented as follows:


Corrections and Adjustments


Counselling and Psychotherapy Services

Please note that although I am a psychotherapeutic counsellor, I do not provide therapy to any clients I meet through The Character Consultancy. The service I offer through TCC is a character analysis and worldbuilding development service, and that is all I will provide. This is for ethical and legal reasons, so please respect my wishes about this.

If I come to believe that you have therapeutic needs during the course of our work together, I will help signpost you to a therapist in your area. Please see my blog post about how to find a therapist.


Chat and Freebie Requests

I occasionally get requests to work on other peoples' projects for free. Please note that I prioritise my private practice, then my paid-for commissions, and then my own personal downtime, so I never work on other peoples' projects for free. For further information please see my blog article about this.


Misc.

Please note that the opinions, beliefs and values in my work are not necessarily representative of my own. However, I won't necessarily work on any project with controversial content just because of this disclaimer. If you'd like to assess your work for suitability, please check my Five Things To Consider page.

Looking for the quote-word mentioned in the questionnaires or calendar booking form? It's in the Five Things To Consider document.



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